The MDS Pilot Program is a crucial service that tests and validates the deployment, integration, and performance of Apple devices within an organisation’s IT ecosystem. This program ensures that Apple devices meet the organisation’s needs for user experience and operational efficiency before a full-scale rollout.

It involves collaboration with senior decision-makers and the IT end-user support team to assess the devices’ compatibility and performance thoroughly within the specific IT environment.

Coverage

Network Performance and Connectivity

Our focus is on rigorously evaluating the performance of Apple devices within your existing network infrastructure. We strive to guarantee seamless access to cloud services and other essential network resources, ensuring optimal connectivity for your organisation.

Deployment and Configuration

We meticulously test the deployment process, including the efficient provisioning of devices using cutting-edge Mobile Device Management (MDM) solutions. Our goal is to refine and streamline the process for a smooth and large-scale deployment.

Application and Workflow Integration

The MDS team expertly assesses the performance of your pre-defined critical line-of-business applications and workflows on Apple devices.

User Experience and Productivity

We value user feedback and utilise it to refine device configurations and applications continuously.

Support and Maintenance

Our services include advising on comprehensive support and maintenance protocols for Apple devices. To ensure ongoing support, we can assist in registering for AppleCare Enterprise (ACE), providing your organisation with peace of mind and uninterrupted service.

Benefits

Informed Decisions

Provides data and insights to make informed decisions about full-scale deployment.

Seamless Integration

Ensures Apple devices are seamlessly integrated into the IT ecosystem.

Efficiency and Productivity

Identifies areas for productivity improvements and operational efficiencies.

Risk Minimization

Allows for adjustments based on real-world usage and feedback, minimising risks associated with large-scale deployment.

Requirements

Senior Decision Maker

Drives the pilot program, aligning it with organisational objectives.

End-User Support Team

Facilitates user onboarding and gathers feedback for optimisation.

Vendors

Collaboration with vendors for device provisioning and application support where required.