Proactive, Hardware & IT Support

MDScare offers proactive Hardware and IT Support at affordable, consistent monthly or yearly rates. Thoughtfully designed packages embrace various business requirements and demands.

What is MDScare?

MDScare is a unique service offered from MDS Computers Technical Systems which provides support with challenges like:

Connection issues.

Troubleshoorting with Device Enrollment Programs.
Unreliable Service and no SLAs.

Understanding warranty coverage across multiple company devices.
Lack of time to arrange an appointment with an Apple Authorised Service Provider.
Risk of non-genuine parts from unauthorised service providers (and grey market).
MDScare Remote offers unparalled support to our customers from our Service desk. Just contact us using your phone or via mail and we’ll guide you to resolve your IT or hardware challenge.
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Phone and Mail Support

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IT Support

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Hardware Support

We are proud of our onsite IT service which will help you with both iOS and macOS on your premises.
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On site

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Technical Account Manager

IT Support iOS/ iPadOS / macOS

Onsite hardware support with different options to suit your professional needs:
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On Site

Hardware Support

1. Pickup + Replace + Drop

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2. Pickup + Fix + Drop

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3. Fix On site